Privacy Policy
How we collect, use, and protect your information.
Last Updated: August 2026
1. Introduction
Welcome to Walan Academy (academy.walan.com.do). As an official Cisco Networking Academy partner, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have concerning it when you visit our website or use our services.
2. Information We Collect
We only collect information that is necessary to provide our educational services and improve your experience. This includes:
- Personal Identification Information: Name, email address, phone number, and location data when you voluntarily submit forms (such as our Waiting List or contact forms).
- Usage Data & Analytics: Information about how you interact with our website, such as IP addresses, browser types, device information, and pages visited, to help us optimize our content.
- Cookies: Small data files stored on your device that remember your preferences and keep our website secure.
3. Third-Party Platforms & Cisco NetAcad
Because we provide Cisco certification training, our website frequently redirects you to official Cisco platforms (such as NetAcad.com and CertMetrics) for course enrollment and exam scheduling.
Please be aware that once you click a link to a Cisco platform, you are subject to Cisco’s privacy policies and terms. Walan Academy does not store or process your official Cisco exam scores, global NetAcad login credentials, or payment information submitted directly to Cisco.
4. How We Use Your Information
The data we collect is strictly used for educational and administrative purposes, including:
- To manage your enrollment requests and notify you when waiting list spots open.
- To communicate important updates regarding Cisco courses, certifications, and academy news.
- To prevent spam, secure our website, and ensure our forms function correctly.
5. Data Retention & Security
We use administrative, technical, and physical security measures to help protect your personal information. If you submit a form (e.g., joining a waiting list), we retain that information only as long as necessary to fulfill the purpose of your request or comply with legal obligations.
6. Your Data Rights
Depending on your location, you have the right to request access to the personal data we hold about you, request corrections to any inaccuracies, or request the complete deletion of your data from our localized systems. To exercise these rights, please contact our administration team.
7. Contact Us
If you have any questions or comments about this Privacy Policy, please contact us at: info@walan.com.do.